Celebrating National Customer Day 2025, PELNI Offers Special Promotions for Ship Passenger

PT PELNI (Persero) is commemorating National Customer Day, which falls on September 4, 2025, by presenting a series of special services for PELNI ship passengers.

Press Release
PT PELNI (Persero)
No: 09.04/67/PR/IX/2025

Celebrating National Customer Day 2025, PELNI Offers Special Promotions for Ship Passengers

Jakarta, September 4, 2025 – PT Pelayaran Nasional Indonesia or PT PELNI (Persero) is commemorating National Customer Day, which falls on September 4, 2025, by presenting a series of special services for PELNI ship passengers.

As a token of appreciation to its passengers, PELNI is offering free internet vouchers, a 50 percent discount on SEAWIFI services, and a 10 percent discount on Add-On: SEAPLUS services. This program reflects the Company’s commitment to the public’s trust in PELNI’s sea transportation services.

PELNI Corporate Secretary Evan Eryanto stated that the promotion was designed to place customers as the top priority. “National Customer Day is a moment to celebrate togetherness with passengers who have made PELNI a part of their journey. Through free internet vouchers and digital service discounts, we want to ensure that every trip with PELNI is not only safe but also connected to the outside world,” said Evan.

Evan further explained that the free internet voucher and 50% SEAWIFI discount promotions can be enjoyed from September 4–5, 2025, on several PELNI ships: KM Nggapulu, KM Kelud, KM Dobonsolo, KM Bukit Siguntang, KM Labobar, KM Lambelu, KM Sinabung, and KM Gunung Dempo. Meanwhile, the 10% discount on Add-On: SEAPLUS is available from September 4–7, 2025, on selected ships: KM Kelud, KM Sinabung, KM Nggapulu, and KM Dorolonda.

“On behalf of PELNI’s management, I would like to extend our deepest gratitude to passengers who have entrusted their journeys to PELNI. We also invite all passengers to experience PELNI’s service transformation, which is not only reliable but also relevant to today’s needs,” Evan concluded.

Terms & Conditions for Free Internet Voucher:

1. Program only applies to KM Nggapulu sailing on September 4 and KM Kelud on September 5, 2025.

2. Free internet voucher availability is limited to 50 pcs per ship.

3. Voucher validity is from September 4–7, 2025.

4. Free internet vouchers cannot be sold or exchanged for other promotions.

Terms & Conditions for 50% Discount on SEAWIFI Service:

1. Program applies to all internet package purchases (online or cash) on September 4–5, 2025.

2. The 50% SEAWIFI discount is limited to the first 50 users making a purchase on KM Dobonsolo, KM Bukit Siguntang, KM Labobar, KM Lambelu, KM Sinabung, and KM Gunung Dempo.

3. Promotion cannot be combined with other offers.

Terms & Conditions for 10% Discount on Add-On: SEAPLUS:

1. Promotion applies to all Add-On: SEAPLUS purchases from September 4–7, 2025, until 23:59 WIB.

2. The 10% discount applies to the regular price of all Add-On: SEAPLUS packages available at branch ticket counters.

3. Each passenger is entitled to this discount for every Add-On: SEAPLUS purchase during the promo period (not limited to a single transaction).

4. Discount quota is limited to:

   • 50 customers on KM Kelud

   • 25 customers on KM Sinabung

   • 25 customers on KM Nggapulu

   • 25 customers on KM Dorolonda

5. Discounts cannot be redeemed for cash or exchanged for other services/products.

6. Promotion cannot be combined with other offers.

About PELNI

As a state-owned shipping company, PELNI currently operates 25 passenger vessels serving 511 segments with 1,359 routes, calling at 74 ports.

In addition to passenger transport, PELNI operates 30 pioneer ship routes that provide accessibility for communities in the 3TP regions, with these pioneer ships calling at 230 ports and covering 522 segments. PELNI also operates 18 rede ships. For logistics services, PELNI currently manages 8 sea toll routes as well as one special livestock route.

For further information and inquiries, please contact:
Ditto Pappilanda
Corporate Communications Manager
PT PELNI (Persero)
Tel. 021 - 6334342 ext. 1310