French Cruise Ship Agent, PELNI Maintains Quality Agency Services

PT PELNI (Persero) through one of its strategic business units, PELNI Agency, has once again earned the trust of the prominent French cruise operator, Ponant, to support the operations of the MV Paul Gauguin cruise ship in Indonesian waters.

Press Release
PT PELNI (Persero)
No: 02.05/09/PR/II/2025

French Cruise Ship Agent, PELNI Maintains Quality Agency Services

Labuan Bajo, February 5, 2025 – PT Pelayaran Nasional Indonesia or PT PELNI (Persero) through one of its strategic business units, PELNI Agency, has once again earned the trust of the prominent French cruise operator, Ponant, to support the operations of the MV Paul Gauguin cruise ship in Indonesian waters. This appointment is a testament to the commitment of PELNI Agency in providing quality services for ships operating in Indonesia.

The Vice President of Shipping Agency PELNI, Muhammad Ardiansyah, stated that the trust Ponant has placed in PELNI is a tangible proof of our commitment to providing the best service for international ships. The services from PELNI Agency are expected to improve the comfort and safety of cruise ships operating in Indonesia, as well as strengthen PELNI's position as a trusted partner in the global maritime industry.

"We continually strive to raise service standards and ensure that international vessels receive adequate service in accordance with international standards while in Indonesia," said Ardiansyah.

MV Paul Gauguin is scheduled to sail to several tourist destinations in Indonesia, including Labuan Bajo. The cruise ship has a capacity of 332 passengers and is supported by 215 crew members. PELNI Agency is responsible for various aspects of the service, such as port clearance, crew handling, fuel (bunkering), and other maritime services to ensure smooth operations while the ship is in Indonesia.

Ardiansyah added that PELNI Agency has established a long-term partnership with Ponant to handle the operational needs of ships sailing in Indonesian waters. "Ponant only trusts three shipping agencies in Indonesia to handle their ship services, one of which is PELNI Agency. This trust is recognition of the dedication and professionalism of PELNI Agency in the maritime industry," explained Ardiansyah.

Meanwhile, the Branch Manager of PELNI Labuan Bajo, Benny M. Sinaga, emphasized that they have made thorough preparations to ensure all operational aspects run smoothly, providing the best experience for the relevant parties.

"We are committed to providing the best service and ensuring that every operational need of the ship is met on time. All preparations have been carefully made to support the smooth journey of MV Paul Gauguin in Indonesian waters," concluded Benny.

PELNI Agency itself is PELNI's business unit in the field of ship agency services covering all areas of Indonesia. Supported by PELNI’s operational reach in 43 branch offices, PELNI Agency offers services to meet the needs of foreign and domestic ships while in Indonesian waters, including port and shipping documents, fuel, accommodation, and transportation.

About PELNI

PELNI, as a State-Owned Enterprise engaged in the shipping services industry, currently operates 25 passenger ships serving 511 routes with 1,359 routes and calling at 74 ports.

In addition to passenger transport, PELNI also serves 30 pioneer ship routes that provide accessibility for the mobility of the population in the 3TP (Three Outer Islands, Disadvantaged Regions, and Remote Areas), with pioneer ships calling at 230 ports on a total of 522 routes. PELNI also operates 18 cargo ships. For logistics business services, PELNI operates 8 sea toll routes and one special route for livestock ships.

For further information and inquiries, contact:

Ditto Pappilanda
Corporate Communications Manager
PT PELNI (Persero)
Tel. 021 - 6334342 ext 1310